Ebbisham Sports Club
Eastway • Epsom, Surrey • KT19 8SG
Tel: 01372 720 647
Dear [[firstname]],
Opponent Names on Booking Sheets
We have recently noticed an increase in member bookings where the name of the opponent(s) is not being included on the booking sheets. As a club, we have a duty of care to all members and guests, it's therefore of upmost importance we're aware of who is onsite in case an emergency situation was to occur.
MyCourts only allows for 4 names to be attached to each booking (including the person who made the original booking), so in the event of there being more than 4 people in your party, please ensure you email the names of your additional players at your earliest opportunity to the office to admin@ebbishamsportclub.com.
Name Visibility on Booking Sheets
Please note, for your name to be visible on the bookings sheets you must update your privacy settings within your MyCourts account. The steps are:-
1. Login to your MyCourts account using your username and password.
2. Click the 'Menu' button in the far left hand corner of your screen.
3. Click on 'Your Settings' and then 'Privacy Setting
s'
Guest Fees
As a reminder, it is the responsibility of members to actively seek to pay for their guests. Guest fees may be paid through MyCourts by selecting the appropriate 'guest fee' as your playing partner to show on the booking sheets. Guest fees is charged at £4 per adult and £2.50 per junior.
The system will automatically charge the guest fee to your booking system account by adding it to the booking fee already paid. It's therefore essential your MyCourts account has enough credit to cover the court booking fee and the guest fees. You can top up your MyCourts account by credit/debit card by clicking on the 'Buy Credit' button.
If your circumstances change and you're no longer playing with a guest, you can alter your booking by clicking on the ' My Bookings ' tab and clicking the ' change opponent(s) ' button. There will be an option to choose a member name instead, which if selected will remove the guest fee. Please note, changes can be made when you book the court or any time before playing (but you cannot do this after your booking start time).
If for any reason you're having problems paying your guest fees online, please contact the office or bar who will be happy to assist..
Many thanks for your understanding.
The Office
Ebbisham Sports Club
29/11/2023
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Hotmail/Outlook Users
GMail Users
Other email service providers may have similar settings -- please follow their instructions. If not, contact their support desk and request delivery of messages from ebbisham@no-reply.mycourts.co.uk.